At time of purchase I confirm that I am aged 16 or over and therefore able to give consent with this order and if not, I have been granted consent by the holder of parental responsibility.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions, which together with our privacy policy govern The Phoenix Comic’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The terms ‘The Phoenix comic,’ ‘David Fickling Comics Ltd’ or ‘us’ or ‘we’ refer to the owner of the website whose registered office is 29 Beaumont St, Oxford. Our company registration number is 7481057 in the United Kingdom. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and illustrations. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
By entering a competition in The Phoenix comic, you agree to the following:
• By submitting an entry you accept that you have read these rules and that you will follow them.
• Submit an entry by post (The Phoenix comic, 29 Beaumont Street, Oxford, OX1 2NP) or by email (fanfare@thephoenixcomic.co.uk). If you are sending a video, please share it via a file sharing service.
• Both permanent UK residents and International residents aged 18 and under are allowed to submit an entry. You must have your parent’s or guardian’s permission for your entry to be considered.
• All intellectual property rights in your entry will remain with you. However, The Phoenix comic retains the non-exclusive right to publish the winning idea or ideas in their original form and the exclusive right to publish the professionally illustrated version physically and digitally in The • Phoenix comic and any compilations and annuals published by The Phoenix comic or its partners in all media throughout the world for the full term of copyright. This is so we can continue to sell back issues and make books of our content as we do with all of our content.
• By submitting an entry you are accepting responsibility if it is not your work.
• If your entry is selected, you will not receive remuneration in exchange for allowing The Phoenix to use your entry or related artwork/ideas in future marketing material, books, merchandise, promotional material, or any form of media.
• You consent for your first name and your entry to be printed in The Phoenix comic, and used on our social media platforms.
• Entries submitted by post will not be returned.
• The winning entries will be selected by The Phoenix comic editorial team.
• To be eligible for a prize, entries must be received by 11:59pm on the published deadline.
• All prizes are non-refundable, and cannot be exchanged for cash.
We will often offer you a trial period at the start of your subscription or a longer term special offer subscription rate. Please note that Direct Debit trials are for UK customers only. The length and cost of any trial or offer will vary from time to time, but full details will always be made available at the time of your application. We will only offer you one trial or special offer subscription in any 12 month period. We have no obligation to keep any offer open for a certain length of time. We will deliver the subscription to the address you notify us when you place your order. Please allow up to two weeks for delivery of your first subscription issue (up to four weeks overseas).
At the end of your trial or offer period, your subscription will continue automatically at the standard rate that we have advertised as part of that offer. You may cancel your subscription at any time during your trial or offer period.
If you have taken up an offer that includes a free gift, the gift will be sent out upon payment being processed. The gift can not be refunded or exchanged for anything. If payment fails we reserve the right to recall the gift.
* The advertised cost of individual issues on subscription deals are calculated over the first year of payment.
We will make every effort to process and despatch all single issues, comic books and binder orders within 2 working days. We will endeavour to process and despatch our print-on-demand merchandise range within 7 days. However, this may vary according to availability and any representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. If you have any queries regarding shop orders please email our customer service team at admin@thephoenixcomic.co.uk.